Atlys
Atlys Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Atlys has a 1.7 star rating from 86 reviews and only 40% would likely recommend; consumers are mostly dissatisfied with high price levels, slow turnaround, and poor customer service as shown in Atlys reviews.
Positive Feedback
Some customers praise an easy method to apply and occasional successful visa deliveries; a few reported timely refunds and one positive customer interaction.
Negative Feedback / Risk Areas
- Widespread complaints about unresponsive or inexperienced customer service and missing contact channels.
- Frequent errors: wrong names, wrong country, incorrect dates leading to lost travel plans.
- Billing issues and requests for refund are common, with reports of extra undisclosed fees and delayed refunds.
Key Takeaways for Future Customers
- Expect poor support; secure documentation and reference numbers independently before travel.
- Consider applying directly via embassy for time-sensitive trips and to avoid disputed billing and refund hassles.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Atlys has a 1.7 star rating from 86 reviews and only 40% would likely recommend; consumers are mostly dissatisfied with high price levels, slow turnaround, and poor customer service as shown in Atlys reviews.
Positive Feedback
Some customers praise an easy method to apply and occasional successful visa deliveries; a few reported timely refunds and one positive customer interaction.
Negative Feedback / Risk Areas
- Widespread complaints about unresponsive or inexperienced customer service and missing contact channels.
- Frequent errors: wrong names, wrong country, incorrect dates leading to lost travel plans.
- Billing issues and requests for refund are common, with reports of extra undisclosed fees and delayed refunds.
Key Takeaways for Future Customers
- Expect poor support; secure documentation and reference numbers independently before travel.
- Consider applying directly via embassy for time-sensitive trips and to avoid disputed billing and refund hassles.
Media from reviews





Wrong name in visa
Our visa has been approved but we received others approval. We didnt recive our approval. Kindly contact us please as soon as possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Waiting for visa
Hello, I have applied for a visa for Morocco. The express visa last day was yesterday, 4th Dec.
I have booked a ticket for 6th Dec; today is 5th. I did not get the visa yet. I am calling the helpline and chatting with them; they are not answering properly. I have a very urgent meeting tomorrow in Morocco.
What kind of service are you providing? They are not telling me properly when I will get the visa. There are 12 hours left for my flight. I need to know now what's going on.
What is wrong? My visa is late now.
How long does it take? If I don't get the visa today, who will be responsible for the flight and hotel?
Preferred solution: Full refund
User's recommendation: 0% recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Formal Demand for Refund – Service Cancelled, No Visa Received
Sehr geehrte Damen und Herren,
Sie waren ursprünglich berechtigt, mein Konto zu belasten. Ich habe Ihnen jedoch mehrfach per E-Mail ausdrücklich mitgeteilt, dass ich den Visumservice nicht mehr benötige und mein Antrag storniert werden soll.
Trotz dieser eindeutigen Stornierungsmitteilungen haben Sie dennoch Geld von meinem Bankkonto abgebucht.
Bis heute habe ich kein Visum erhalten und auch keine Antwort auf meine E-Mails bekommen.
Das bedeutet, dass Sie mein Geld ohne jegliche Leistung und ohne jegliche Kommunikation einbehalten haben, was völlig inakzeptabel ist.
Hiermit fordere ich formell eine vollständige Rückerstattung innerhalb von drei (3) Werktagen ab dem Datum dieser Nachricht.
Sollte die Rückerstattung nicht innerhalb dieser Frist erfolgen, werde ich unverzüglich folgende Schritte einleiten:
Rechtliche Schritte, eine Rückbuchung über meine Bank und eine formelle Beschwerde wegen unberechtigter Einbehaltung von Geldern und Nichterbringung der vereinbarten Leistung.
Sämtliche Kommunikation und Transaktionen sind vollständig dokumentiert.
- Schlechter service
Preferred solution: Full refund
User's recommendation: Haltet euch fern! Macht es direkt über die Uk.goav Seite ist umständlicher, aber dort bekommt ihr einen sicheren Service ohne Stress.
I didn't receive any visa
Hello my name is Nancy Achonwa I tried applying for a UK visa for me and my 3 kids which after paying it didn't work, I didn't receive any visa, buy my account account has been debited for 86 which is not right, I will like to get the refund of my money please
Thanks
*** company charging extra plus service fees which never gets disclosed to customers
Atlys is coming to an end. Ripped so many tourists with fraud handling of evisa and without people concern deducting service fees which is almost double the amount from the evisa fees. Rachit Gupta is going to jail along with others who are behind this crime.
User's recommendation: Do not use Atlys they re scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey Don't Book My appointment on time and not respond my msg in whatsapp
not any update
I had a terrible experience with Atlys while applying for a French visa for me and my wife. They promised an appointment by 26th March 2025 but failed to deliver.
I was added to a WhatsApp group, shared all documents, yet received poor communication and vague replies. Eventually, they offered a Greece visa instead, which I never asked for, and demanded more money. The support team became unresponsive again. Ive wasted time, energy, and money.
I had better options locally, but I trusted them.
Very unprofessional and disorganized service. I do not recommend Atlys to anyone.
Preferred solution: Full refund
User's recommendation: Dont' apply via Atlyst App
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi i paid $21 for a esta visa and have not got a receipt or any conformation about it
I went online to pay for an ESTA visa so that I could travel to the USA. I used ALTYS to pay through my bank account $21 and waited for confirmation, which never happened. I would like a refund, please, and also I will be contacting my bank.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service and very poor AND incorrect assistance information
Paid for visa and they sent me an email saying it had arrived but NO details on how to access it. Complained via Pissed Consumer, then received an apologetic email with instructions on how to access my visa via their app.
These instructions are also incorrect, and I still cannot access my visa. There is NO prompt as described in their email and NO visa shown in my profile, etc,
Preferred solution: Full refund
User's recommendation: NEVER USE ATLYS!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVisa Failure
I paid $38.40 on 21st July 2025 for a visa allowing travel from Australia to Vietnam. Despite your promise to deliver the visa by 24th July it never arrived, despite what your email claimed.
The visa never arrived by email and is also not on my Atlys app. Please refund my funds asap and learn how provide the services you claim to deliver and how to communicate better with paying customers.
- Failed to communicate why
- Failed to deliver my visa
Preferred solution: Full refund
User's recommendation: DO NOT use ATLYS for your Visa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTricked me into paying extra 220 pounds for my visas after taking initial 89 pounds
Awful what a con they ripped me off with 89 pounds. After I paid them, they then asked for an extra 79 pounds for each visa to retrieve it. I applied for 3 visas.
Preferred solution: Full refund
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerKeine Referenznummer und unzulässiger Betrag abgebucht
Ich habe eine Mail mit der Bestätigung meiner ETA von Ihnen atlys bekommen.
Darauf fehlt allerdings die Referenznummer.
Also habe ich keine Sicherheit eine ETA erhalten zu haben.
Das Geld ist abgebucht.
Heute ist noch einmal eine Summe von über 40,- abgebucht worden.
Das ist Betrug.
Ich fordere Sie auf mir die Referenznummer zu übermitteln und den anderen Betrag meinem Konto gutzuschreiben.
Heidiqueirard@***.de
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAVOID ATLYS. NOT WORTH THE MONEY
I sent a formal complain mail to their desk and I got some partial refund. However, the issue was not solved. I would strongly not recommend this app for your visa purposes
One of the worst services I have ever received. First, they add you to a WhatsApp group of four, and literally no one will respond to your queries.
You have to chase behind them everyday regarding updates. The app asks you to apply for health insurance; Please don't do that if you are staying in another country. The embassy expects you to take the local insurance. I lost a lot of money in this.
Finally, the itinerary prepared by Atlys members had so many errors, I have to rewrite it. NOT WORTH IT.
- Very bad customer support
- Made me buy a wrong health insurance
- Travel itinerary prepared by atlys members were wrong
Preferred solution: Price reduction
User's recommendation: I WONT recommend this app to anyone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany very chetad & froud
Very bad service
Hello! I'm sorry to be the one to share this update, but I see that your visa application has been cancelled.
This decision was made by our sponsor as they were unable to process it due to some profile-related constraints. I understand this is very disappointing. On a positive note, a 75% refund of 4687.50 has been initiated for you, and it should reflect in your account within 5-7 business days.
Please let me know if you have any other questions. My 25% cut amount not visa apply Atlys company koi bhi person visa na kare ye company bahut fraud hai visa apply ke naam par paisa loot rahi hai.
Preferred solution: Full refund
User's recommendation: My 25% cut amount not visa apply atlys company koi bhi person visa na kare ye
I applied for UK ETA visa on July 9, submitted my passport info for myself and my husband, paid US$40, and I am getting emails after emails requesting more documents and another payment of US$95 x 2,
I would like my $40 to be refunded and the application canceled. I feel like I am being robbed. Will someone please contact me.
Where is my visa for Stephen John Dale. Paid $130.00.
Desperate for visa. Leave for UK tonight fir Steven John Dale.
To email sarahkreiner77gmail.com. urgent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived visa with wrong image
I received a visa with wrong image, when I raised they are asking me for charges.
first thing how they verified it if the image which we uploaded and the image which they found on passport does not matched?
pathetic
Preferred solution: Edit the image
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