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Atlys Phone Numbers and Emails
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Contact Information
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Corporate Office Address:
Atlys Customer Service Reviews
Very poor service from atlys. No customer service, no one available to talk, when leave msg says agent will come back in few hours .
After submitting details of trip agent said no more documents or requirement needed, then disappear for 10 days no update left application as it is after 10 days new requirement comes in to provide ticket and hotel booking if you have applied 100's of visa you should know what documents needed for which country .
Third class service better train ur agents first for customers.
Japan visa refused due to lack of knowledge from atlys staff. Keep changing visa arrival dates as staff dont know the correct documents required , they keep disappear for 10 days no update Not recommended
I am absolutely furious with this company! I paid 18k for a France visa application, and its been over a week with ZERO response to my emails or messages.
The customer service here is non-existent. Ive reached out multiple times with no acknowledgment or updates. They took my money and are now completely ignoring me. This is the worst experience Ive ever had with any service.
Completely unprofessional and disrespectful.
Do yourself a favor and avoid this company at all costs. They are nothing but scammers!
Disgusting no one to contact
I couldnt contact anyone for my visa
So worthless app
Moreover theres fraud going on
People asking money
How Good is Atlys's Customer Service?
Summary of Atlys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Atlys?
Request for Information Question:
- “Need to find out time to get e-Visa for Australia for a US Permanent Resident”
- “Visa enquiry”
- “Singapore visa enquiry date”
Website/ Application Question:
- “Visa application”
- “Problem with my visa application”
- “Regarding visa application”
Shipping and Delivery Question:
- “Delay in passport pickup”
- “Passport delivery”
- “Visa not received need refund”
Refund Question:
- “Refund money”
- “Refund fraud”
- “Need refund”
Return/ Replace Question:
- “Wrong dates on Visa”
- “Visa correction”
- “Evisa name correction”
Activation/ Cancellation Question:
- “Want to cancel visa”
- “I want to cancel my visa form”
- “They cancel it my Visa”
Product/ Service Question:
- “Problem with visa”
- “Does visa what u provide has work rights in it”
- “Unable to access visa”
Account Question:
- “Need to make balance payment of service charges and download evisa”
- “Can't scan your QR code”
- “Account login issue”
Staff Question:
- “I could not find the way to pay your visa service charge and down load the visa. Visa fees already paid.”
- “I need talk to customer service”
- “I need to tolk with customers services”
Payments and Charges Question:
- “I made a payment while booking visa for behrain, my money is debited but the payment wasn't successful in website”
- “Lost big amount due to negligence and not responding”
Cards Question:
- “PIN number”
Other Question:
- “Want to apply for singapore visa”
- “Visa issue”
- “Emergency Visa issue”
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